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1. LAY-BY TERMS AND CONDITIONS
Our Lay-by terms are strictly as follows:
a) An initial Lay-by deposit of 20% is required for all Lay-bys.
b) The money deposit will be forfeited if the Lay-by is cancelled by the buyer.
c) Term of Lay-by is strictly 12 weeks. The Lay-by will be forfeited after 14 weeks.
d) Please choose carefully as we do not exchange or refund if you change your mind.
e) Refer to the Stone Monkey website: www.stonemonkey.com.au, Lay-By for full terms and conditions
2. RECORD OF PAYMENT
A record of payment transaction history will always be available for both the merchant and buyer, recording all amounts paid to-date and the date and value of all future pending payments as per your agreed lay-by policy.
3. STORAGE AND IDENTIFICATION OF LAY-BY PRODUCTS
Product’s on Lay-by will be set aside and stored separately to other products. Products will be clearly identified as ‘ Lay-by contract’ products by a number or some other identification.
4. CANCELLATION OF LAY-BY BY BUYER
The buyer may cancel their Lay-by agreement form at any time prior to delivery of products and on delivery of products if the products are damaged by so advising seller in writing or if seller agrees, orally. If a buyer cancels a Lay-by, seller will, if so requested by the seller, give the buyer a “cancellation statement” which sets out:
a) The purchase price of the products; and
b) Advise customer of the cancellation fee payable to seller under all Lay-by terms and conditions; and
c) The total amount paid under the Lay-By; and
d) Any amount owing to either the buyer or seller under the Lay-by terms on the cancellation of the Lay-by. If seller does not accept the buyer’s oral cancellation it is obliged to give/send the buyer a duly completed Lay-by Form of Cancellation immediately.
5. CANCELLATION OF LAY-BY BY SELLER
The seller under a Lay-by must not cancel it unless:
a) The buyer breaches a term of the Lay-by; or
b) The seller stops trading; or
c) The products are no longer available
6. CANCELLATION ON BREACH BY BUYER
If a buyer has breached a term of a Lay-by and seller intends to cancel the Lay-by, before doing so seller must:
a) Give the buyer notice of seller’s intention to cancel the Lay-by; and
b) Allow the buyer at least 14 days within which to rectify the breach; and
c) The notice to be given has to be:
I) in writing, sent to the buyer’s last known address, or, if the buyer so agrees, orally; and
II) must specify the breach of the Lay-by for which the Lay-by is being cancelled; and
III) must state the time within which the buyer must rectify the breach;
IV) must state the matters listed per below:* the purchase price of the products;
* all cancellation charges payable under the agreement; and
* the total amount paid under the Lay-by; and
* any amount owing to either the buyer or seller under the terms of the Lay-by on the cancellation of the Lay-by. The Lay-by is cancelled at the end of the period specified in the notice unless the buyer rectifies the breach before then or Seller agrees not to cancel it.
7. CANCELLATION WHERE BUSINESS CLOSES
If Seller under a Lay-by agreement proposes to stop trading before the agreement is completed, Seller must give notice of the proposal to the buyer and must either:
(a) allow the buyer 7 days within which to complete the agreement; and
(b) cancel the Lay-by
8. CANCELLATION WHERE PRODUCTS NOT AVAILABLE
If the products are no longer available, Seller must cancel the Lay-by and refund all monies to the buyer.
9. EFFECTS OF CANCELLATION
Subject to the above, when a Lay-by is cancelled by a buyer, a cancellation of 20% of the sale price is charged as an administration and re-stocking fee. The seller must refund all money paid within 14 days by way of payment made for the sale. There are circumstances which prohibit Seller from keeping the cancellation charge. These include but are not limited to, situations where the products are damaged or not delivered or there has been a breach of term in the Lay-by statement.
10. CANCELLATION CHARGE
Seller shall charge the buyer a AUD 20% cancellation fee under the terms of all Lay-by purchases.
11. CHARGE BACK FEES
The seller shall be entitled to pass-on to the buyer all charge back fees received by any given bank or other institution for any given customer charge back from any given Lay-by purchase.
12. SERVICE FEE
Seller shall not charge the customer any interest charges, bank fees or service fee on any Lay-by sales transaction.